2007-9-22
In order to effectively improve and improve the company's service quality and effectively enhance the competitiveness of the company, the company organized activities with the main content of "improving service level and improving service quality" in the fourth quarter, taking this as an opportunity to create value for customers, and grow together with customers and make progress together.
To this end, the following initiatives are issued to all employees:
1. Strengthen service awareness and strive to be a model for high-quality service. From the perspective of improving the quality of the company's development, we must fully realize that improving service quality is not only the company's need and responsibility, but also an inevitable choice to improve its own market competitiveness. Continuously strengthen the concept of "serious service for you", improve service level, and promote the overall improvement of the service level of the entire company by giving full play to its own influence and driving force.
2. Standardize service behavior and create a harmonious market environment. Improve the existing service processes and systems, and vigorously promote service quality standards. Strengthen the construction of execution capabilities, realize the standardization of service quality and lean service methods, and actively create a market environment for corporate honest operation.
3. Strengthen personal quality training and cultivate a professional spirit of loving your job, being honest and trustworthy, serving civilization, and dedicating to society. Establish a rapid response mechanism for customer service, deeply and meticulously solve prominent problems that customers strongly reflect, and continuously improve service quality and level.
High-quality services are the eternal theme of corporate development and the fundamental basis for corporate survival and development. As 2008 is approaching, let us join hands to carry out the "Sincerity Service" activity in depth, solidly improve the service level of enterprises and improve service quality, strive to build an excellent enterprise brand, and make new contributions!
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